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Cleaning and Inspection

Cleaning and inspection services are often the last thing on our minds when it comes to jewelry but they are one of the most important. Every day life takes a toll on our favorite jewelry and just like anything else they need to be properly maintained to avoid costly future repairs. For all items purchased in our store we offer the following complimentary cleaning and inspection services:

  • FREE lifetime clean/check/polish/tighten services
  • FREE rhodium plating (maximum of 2 per year)
  • FREE 1 year warranty on replacement “melee” stones (accent stones .10 karat or smaller) in all rings, pendants, earrings and bracelets


Even though jewelry has timeless beauty, it can still be affected by age. Oxidation, broken prongs, and damaged or missing stones are just some of the things that can happen over time no matter how well you care for your jewelry. Our expert jewelers and goldsmiths can restore your most precious piece of jewelry to its original beauty.


Know your worth! Having an appraisal not only gives you peace of mind but it gives you all the details about your jewelry so you can have it properly insured and replaced in case it is ever lost or stolen. Our expert jewelers and gemologists will take the time needed to give your jewelry a proper evaluation and appraisal. We offer the following appraisal services:

  • FREE complimentary professional appraisal for all jewelry purchased in our store
  • Professional appraisal services are also available for pieces that were purchased elsewhere, call for pricing

Watch Repair

Whether it’s just replacing a battery or a complete overhaul – Pacific Diamond will have your watch running smoothly again in no time! We can change out watch batteries while you wait, and we will provide a complimentary estimate on all watch repairs before we begin any work, so you know what to expect from us. We offer the following expert watch repair services:

  • Battery replacement (standard or lithium)
  • Water pressure testing
  • Overhaul
  • Refinishing
  • Cleaning/polishing
  • Bezel/Band repair/replacement
  • Clasp replacement
  • Crown/crystal repairs
  • Dial Refinishing

Custom Design & Engraving

Looking for something totally unique? We got you covered! Pacific Diamond uses the latest CAD design technology to create a custom piece of jewelry you will be sure to love! We will take the time to make sure you are getting the exact piece you want and the perfect fit with a wax mold preview (hand carved wax molds available upon request). In addition to creating one-of-a-kind jewelry, you can also personalize it with a special engraved message inside ring!
The possibilities are endless!

We Buy Gold!

Let us pay you! Pacific Diamond loves to pay top dollar for old and/or broken jewelry, gemstones, diamonds, coins and precious metals like platinum, gold, sterling silver and palladium. Our expert jewelers will evaluate each piece and pay you what it’s worth! You can use this as credit towards purchasing new or custom jewelry or let us pay you – in CASH!
It’s that simple!